Cookie Policy

This Cookie Policy explains how Balanced Harmony uses cookies and similar tracking technologies when you visit our website, balancedharmony.co.uk.

1. What are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or tablet when you browse a website. They are widely used to make websites work efficiently, improve your browsing experience, and provide analytical information to the website owner.

2. How We Use Cookies

We only use cookies to ensure our website functions correctly, to understand how visitors interact with our pages, and to improve our online enquiries process. We do not use intrusive tracking cookies or sell your data to third parties.

3. The Types of Cookies We Use

The cookies on our website generally fall into the following categories:

• Strictly Necessary Cookies: These are essential for the website to function properly. They allow you to move around the site and use its basic features, such as secure forms or booking systems. These cookies do not require your prior consent and cannot be switched off.

• Performance & Analytics Cookies (Optional): These cookies collect anonymous information about how visitors use our website—for instance, which pages are visited most often or if visitors get error messages. We use this data strictly to improve how our website works.

• Functional Cookies (Optional): These allow our website to remember choices you make (such as your text size preferences) to provide a more personalized experience.

4. Third-Party Cookies

Some elements on our website may be powered by trusted third-party providers (for example, if we use an embedded map from Google Maps, a video player, or an analytics service like Google Analytics). These third parties may set their own cookies on your device to make their services work.

5. How You Can Control and Delete Cookies

You have the right to choose whether to accept or reject optional cookies.

• Our Cookie Banner: When you first visit our site, you can use our cookie banner to adjust your preferences and opt out of any non-essential tracking.

• Your Browser Settings: You can also configure your internet browser (e.g., Safari, Google Chrome, Microsoft Edge) to refuse all cookies or to alert you when a cookie is being sent. Please note that disabling strictly necessary cookies may impact your ability to use certain parts of our website seamlessly.

6. Contact Us

If you have any questions about our use of cookies, please email us at: carol@balancedharmony.co.uk